EZwhelp will be closed for Spring Break from 3/23 to 4/4, items ordered by 3/22 will ship by 3/23

Policies

SHIPMENT RETURNS & CORRECTIONS

We have a 30 day return and/or correction policy. Upon receipt of your order PLEASE check all boxes for contents and quality issues. If 30 days have passed since your purchase, unfortunately we cannot offer you refunds or replacements.

To be eligible for a full refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Items that are not in new and unused condition may be partially refunded.

Please contact us before returning your item(s).

To complete your return, we require a receipt or proof of purchase. We will not refund or cover any shipping charges.

 

REFUNDS (if applicable)

After you have contacted us, and once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved then your refund will be processed and a credit will automatically be applied to your original method of payment. Shipping charges will not be refunded.

 

SALE ITEMS (if applicable)

Only regular priced items may be refunded. Unfortunately sale items cannot be refunded.

 

OUR SHIPPING ADDRESS

To return your product, please contact us first for approval. Then ship your product to:

EZwhelp
14851 NW 83rd Ter
Fanning Springs, Florida 32693

All shipping costs are non-refundable.